Learn about Trustpilot’s review process. Anyone can write a Trustpilot review. The worse sites ever I am pritty sure its not even legitimate please dont waste your time and money on here like I have I think the site is a scam seen a review saying they have a fake license wish I had seen that before playing, avoid at all cost trust me you’ll never get your money back I will obviously write new report if money is sent to me but its been 23 days and have lost hope
- The Complaints Team had attempted to mediate by reaching out to the casino for clarification on the delay, but no response was received from the casino.
- While it doesn’t have the same regulatory oversight as UK-licensed casinos, I found the experience to be smooth, secure, and genuinely enjoyable.
- The multilingual support enhances user experience.
- Peak times affect seat availability, so consider off-peak hours for a relaxed experience.
- The casino’s focus on providing quality and variety ensures a satisfying visit.
- Streamlining withdrawals requires specific actions.
- The Complaints Team had attempted to mediate the issue but found that the casino had a « No Reaction Policy » for multiple complaints, indicating a lack of willingness to cooperate.
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Consequently, the complaint was closed as ‘unresolved’, which negatively affected the casino’s rating and allowed other players to be informed about her experience. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit.
Despite reaching out to the finance department multiple times, he had not received a response. The player was informed that he could reopen the complaint if he chose to resume communication. The Complaints Team had attempted to mediate with the casino, but the casino had not responded to their efforts. See the ‘Bonuses’ section of this review for more details and to find out which offers are available to you. Extreme Spins Casino has a slow or bad customer support, judging by the results of our testing. We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Extreme Spins Casino to be unfair.
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While it doesn’t have the same regulatory oversight as UK-licensed casinos, I found the experience to be smooth, secure, and genuinely enjoyable. I spent most of my time trying out their slots, but I also really enjoyed the live casino section. The game library is massive—over 6,000 titles the last time I checked—with everything from classic slots and jackpots to live dealer tables and crash games. A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.
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The player was advised that, due to the casino’s use of a fake license, there were no further avenues for reporting the issue. Consequently, the complaint was marked as « unresolved, » which could negatively affect the casino’s future safety rating. The Complaints Team attempted to contact the casino multiple times but received no cooperation. The Complaints Team reached out to the casino multiple times but received no response. The player from Germany faced delays in withdrawing his winnings from extremespins29.com, having requested the withdrawal on August 11, 2025, despite being fully verified. A follow-up had been scheduled for 6 days later to check on the status of her withdrawal, but due to a lack of response from her, the complaint was closed.
Customer support and language options
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Discuss anything related to Extreme Spins Casino with other players, share your opinion, or get answers to your questions. The Complaints Team had attempted to mediate the situation by contacting the casino multiple times; however, no cooperation was received due to the casino’s lack of a valid license and refusal to respond. The player from the United Kingdom had requested a withdrawal of her £400 winnings one month ago after successfully passing ID and security checks.
With these attributes, Extreme Spins stands out in the competitive online casino market. Players are assured of a fair gaming experience. Whether seasoned or new to online gaming, everyone finds something interesting.
Eligible games listed, with regional exclusions applicable. The casino’s focus on providing quality and variety ensures a satisfying visit. It’s not a UKGC site, but for a non-GamStop casino, it feels professionally run and trustworthy.
